Service Manager

The Service Manager leads daily operations of the service department, coordinating trailer check-ins and ensuring seamless communication between departments and customers for efficiency and exceptional service. This role oversees workflow, supervises staff, manages resources, and ensures compliance with safety and company policies. The position involves dispatching service work, managing work orders and billing, and collaborating with parts and sales teams to support cross-departmental needs. Additionally, the Service Manager provides leadership to service personnel, manages department expenses, and ensures adherence to OSHA and company standards.