Service Manager

The Service Manager leads the daily operations of the Service Department to ensure exceptional customer support, efficient repair and maintenance activities, technician productivity, and departmental profitability. This role oversees service personnel, workflow management, customer satisfaction, warranty administration, safety compliance, and operational performance while ensuring equipment repairs are completed safely, accurately, and in a timely manner. The position works collaboratively with customers, technicians, manufacturers, and dealership leadership to maximize customer uptime and support overall dealership success.