Service Manager

The Service Manager leads the day-to-day operations of the Service Department at a heavy-duty commercial truck and bus dealership, focusing on delivering safe, high-quality repairs and exceptional customer service. This role involves recruiting, developing, and coaching high-performing teams of technicians and service personnel to drive profitability and operational excellence. The position requires building lasting customer relationships, managing departmental budgets, and ensuring compliance with safety and manufacturer standards. The Service Manager plays a critical role in fostering a culture of accountability, safety, and continuous improvement while achieving dealership goals.