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Service Manager at Trimble - ApplyBlast

Service Manager

Trimble

1 day ago

3.9 on Glassdoor

Jyväskylä, Central Finland, Finland

Onsite

Full Time

Medior

0 applicants

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About this role

The Service Manager role serves as the strategic bridge between forestry clients and Trimble's product teams, driving operational excellence and customer trust across the Nordic region. This position involves managing SaaS operations, coordinating cross-functional responses to critical incidents, and ensuring service excellence through ITIL 4 frameworks. The role focuses on optimizing customer delivery, SLA performance, and fostering long-term corporate partnerships.

Responsibilities

Serve as primary point of contact for key Nordic accounts and orchestrate service communications
Coordinate cross-functional responses to critical customer incidents and drive service improvements
Partner with leadership and product teams to optimize SaaS delivery and SLA performance

Skills

About Trimble

trimble.com

Headquarters

Westminster, Colorado, United States

Company Size

10001+ employees

Founded

1978

View Profile

Trimble provides connected hardware and software solutions that bridge physical and digital workflows across construction, geospatial, transportation, and related industries. With a focus on precise positioning, 3D modeling, and data analytics, Trimble enables customers to design, build, map, and manage infrastructure and geographic data for improved efficiency and collaboration.