Service-Mitarbeiter (m/w/d) 1st Level Helpdesk für Rossmann Drogeriemärkte

Philip Morris International(4 months ago)

Osnabrück, GermanyOnsiteFull TimeJunior$35,060 - $47,793 (estimated)Customer Service

About this role

Service-Mitarbeiter (m/w/d) 1st Level Helpdesk für Rossmann ist die erste Anlaufstelle für Filialmitarbeiter in Deutschland und bearbeitet Anfragen telefonisch und per Ticket. Die Rolle ist am Standort Osnabrück angesiedelt, bietet Vollzeit- oder Teilzeitoptionen und arbeitet im Inbound-Support auf Deutsch. Die Stelle ist unbefristet und umfasst rotierende Schichtarbeit einschließlich Samstag.

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Required Skills

German
Communication
Technical Troubleshooting
PC Literacy
Shift Work
Phone Support
Ticketing
Customer Service
POS Systems

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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