Hugo
The Service Operations Coordinator supports the day-to-day coordination and execution of service operations activities, ensuring service teams, technicians, and customers are aligned. This role manages the full service lifecycle, from initial requests and scheduling through work order processing, invoicing support, and service closeout. The position requires strong organizational skills to maintain accurate documentation, schedules, and reporting while proactively addressing operational issues.
Headquarters
Chicago, Illinois, United States
Hugo supports businesses with expert outsourcing solutions for customer support, e-commerce management, fraud prevention, AI data processing, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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