Service Operations Specialist
CloudFactory
About this role
A Service Operations Specialist at the company manages and optimizes service delivery processes within the operations department. They focus on maintaining service quality and efficiency in the information technology sector, supporting overall business operations.
Skills
Qualifications
About CloudFactory
cloudfactory.comCloudFactory delivers scalable AI consulting and solutions, anchored by expert data labeling, annotation, and model monitoring. The company aims to produce reliable, high-quality AI results through human-in-the-loop data work and ongoing model governance. By pairing advisory services with a scalable AI platform, CloudFactory helps organizations accelerate AI initiatives while maintaining trust and quality controls. It serves enterprises seeking scalable AI with rigorous data quality and governance.
Recent company news
GlobeNewswireData Annotation Tools Market Report 2025, with Profiles of 30+ Companies including Amazon Mechanical Turk, Clickworker, CloudFactory, Cogito Tech, Figure Eight, Labelbox, LightTag, Playment, & Tagtog
Jul 4, 2025
Rest of WorldA U.S. outsourcing company brought lofty promises to Nepal. Then came the layoffs
Jul 31, 2023
MIT Technology ReviewThese companies claim to provide “fair-trade” data work. Do they?
Aug 7, 2019
Commercial UAV NewsVideo: CloudFactory is Making Aerial Inspection a Reality with LineVision
Oct 18, 2022
Business WireCloudFactory Appoints Kevin Johnston as CEO, Mark Sears Transitions to Executive Chairman
Jan 9, 2024
About CloudFactory
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for CloudFactory.
Salary
$58k – $77k
per year