Service Operations Specialist

Lumos

5 days ago

4.7 on Glassdoor

Spartanburg, South Carolina

Onsite

Full Time

Senior

0 applicants

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About this role

Lumos is seeking a Field Service Technician to install, test, and maintain fiber optic internet services and equipment in homes and businesses. The role involves working onsite with customers, troubleshooting network issues, and supporting infrastructure projects to ensure seamless connectivity.

Skills

Qualifications

High School Diploma or equivalent

About Lumos

lumos.com

Lumos builds the Autonomous Identity Platform — a cloud‑first identity governance and access management solution that discovers and governs access across SaaS apps to eliminate sprawl and "identity fatigue." The platform leverages agentic and LLM-based AI (Albus) to automate joiner/mover/leaver lifecycle flows, self‑service app requests, access reviews, AI role‑mining, identity analytics and SaaS management from a single console. Founded in 2020 and used by customers including Prosper Marketplace and Mars, Lumos aims to reduce help‑desk tickets, tighten least‑privilege controls, accelerate provisioning, and cut SaaS spend while improving security and compliance.