Service Operations Supervisor

The Service Operations Supervisor at NCR Atleos manages a dedicated team to deliver ATM-as-a-Service (ATMaaS) solutions, focusing on improving ATM uptime and customer satisfaction. The role involves defining team key result areas, engaging with customers to understand their needs, and coordinating with internal departments to ensure smooth project execution. Additionally, the supervisor evaluates vendor performance, analyzes team metrics for operational efficiency, and ensures timely delivery of internal and customer reports.