Careers
The Service Operations Technician - Tier 1 serves as the first responder for internal and external client inquiries, providing technical assistance and resolving issues for computer system users. This fast-paced role involves managing changing priorities, maintaining 24x7x365 support coverage, and ensuring timely communication and resolution of incidents. The position focuses on delivering excellent customer service while monitoring production environments and facilitating issue resolution.
Headquarters
London, England, United Kingdom
We work with schools, colleges and employers to help <span class='text--teal'>every</span> young person find their <span class='text--orange'>best</span> next step.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Careers.
Careers didn’t post a salary, so this is our estimate from similar listings.