Service Operator
CarMax(1 year ago)
About this role
A Customer Operator at CarMax provides front-line support for the Service Department, interacting with customers by phone and in person throughout the vehicle service lifecycle. The role operates under general supervision at the Westborough location, helping ensure smooth service center operations and a consistent customer experience.
Required Skills
- Customer Service
- Telephone Etiquette
- Communication
- Active Listening
- Scheduling
- Data Entry
- Filing
- Auditing
- Computer Skills
- Compliance
About CarMax
carmax.comSearch used cars, research vehicle models, and compare cars, all online at carmax.com.
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