Decision Point
DecisionPoint seeks a Journeyman Service Performance / SLA Analyst to lead performance measurement, service-level governance, and operational analytics for the USMEPCOM ENLIST program. The role involves developing key performance indicators, Service Level Agreements, and Service Level Objectives while analyzing service data to identify trends, risks, and opportunities for improvement. The analyst supports the ITSM Plan and Service Management System by producing actionable insights for service owners, process owners, program leadership, and Government stakeholders.
Student-led evangelistic strategies giving every student the opportunity to hear the gospel before they graduate.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Decision Point.
Decision Point didn’t post a salary, so this is our estimate from similar listings.