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Service Relationship Specialist at Manulife - ApplyBlast

Service Relationship Specialist

Manulife

15 days ago

3.9 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Service Relationship Specialist represents Manulife Financials’ Group Benefits to existing and potential corporate clients and key Advisor Firms, supporting distribution partners in delivering value-added benefits and superior service. This client-facing role involves collaborating with internal service providers to manage complex corporate accounts, resolving escalated inquiries, and driving client retention and growth. The position requires expertise in group benefits products, digital tools, and legislative guidelines to advise clients on plan design and administration.

Responsibilities

Support distribution partners in acquiring new business and resolving complex client inquiries
Advise clients on plan design, digital tools, and legislative guidelines to drive retention
Educate employee groups and plan administrators on benefits enrollment and administration

Skills

Qualifications

GBA designation

About Manulife

manulife.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

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Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.