Service Representative II
Our Group(4 days ago)
About this role
Porch Group is looking for a Service Representative II to provide customer support for home services and insurance-related transactions. The role involves handling customer calls, assisting with order modifications, and resolving issues promptly while maintaining a professional attitude. The position offers opportunities to work remotely and provides benefits, incentives, and a collaborative company culture.
Required Skills
- Customer Service
- Order Management
- Communication
- Problem Solving
- Microsoft Office
- English
- Workflow Management
- Customer Support
- Negotiation
- Time Management
About Our Group
porchgroup.comPorch Group is a technology-driven home services company that connects homeowners with vetted local contractors and service professionals. It operates an online marketplace and provides software tools for booking, estimates, project management, and customer support to simplify home repairs, maintenance, and renovations. Porch also offers lead-generation and operations tools for professionals to manage jobs, payments, and customer relationships. Homeowners use Porch to discover trusted pros, compare quotes, and manage projects end-to-end.
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