Service Response Technician

The Service Response Technician serves as the primary point of contact for colleagues requiring support from Technology Services, delivering responsive and professional assistance across multiple channels including phone, chat, email, and the Tech Bar. This role focuses on providing high-quality, customer-focused support to ensure colleagues remain productive and connected while maintaining a visible and accessible technology hub. The position is a 6-month fixed-term contract requiring on-site work at the Leicester or Bexhill office at least four days per week.