Service Specialist, Digital Banking
Forbright Bank
About this role
Forbright is seeking a Service Specialist in Digital Banking to deliver friendly and professional customer service to its bank customers via phone and written communication. The role supports the bank's mission and core values, with a focus on enhancing customer experience and operational support.
Skills
Qualifications
About Forbright Bank
forbrightbank.comIndustry
Finance
Forbright Bank is a modern regional bank whose brand promise is "A Bank for a Brighter Future." It offers personal and business banking services—checking, savings, lending, and digital/mobile banking—designed for simplicity, transparency, and everyday use. The bank emphasizes customer-focused service, competitive rates, and easy-to-use online tools to help individuals and small businesses reach their financial goals. Forbright presents itself as a community-minded, digitally enabled institution focused on long-term financial well‑being.
Recent company news
The Business JournalsChevy Chase's Forbright Bank advances IPO plans
3 weeks ago
MorningstarForbright Bank Closes Out 2025 With National Awards Recognizing Digital Banking Strength and Environmental Leadership
1 month ago
NerdWalletForbright Bank Review 2026: Savings and CDs
Jan 14, 2026
Yahoo FinanceForbright Bank review (2025): Earn over 4% on your savings while supporting environmentally friendly banking
Jun 3, 2025
Business WireMosaic Receives Court Approval of Plan of Reorganization
Sep 5, 2025
About Forbright Bank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Forbright Bank.
Salary
$40k
per year
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