Iridium Satellite, LLC
Iridium is seeking a customer-obsessed Service Specialist I to serve as the primary point of contact for all incoming incidents and service requests. In this role, you will provide daily support of end user requests and issues, assist with providing level I troubleshooting and remediation support for the Iridium IT Service Desk, and work in cooperation with System Administrators, Network Engineering, and Technical Operation teams to provide secure LAN and WAN connectivity for systems and end users.
Headquarters
Mclean, Virginia, United States
Company Size
501-1000 employees
Founded
2000
Iridium Satellite Communications operates a truly global LEO satellite network that provides ubiquitous coverage — including polar regions — for voice, data, and IoT connectivity. The company delivers mission‑critical communications and safety/security solutions for maritime, aviation, land mobile, government, and enterprise customers through services like Iridium Certus and a broad device/partner ecosystem. Its constellation and managed services support asset tracking, remote broadband, emergency communications, and secure links where terrestrial networks don’t reach. Customers choose Iridium for reliable, low‑latency, worldwide connectivity and resilient service SLAs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Iridium Satellite, LLC.
16% above the average for this role
Network Engineer I
ShipMonk
Technical Service Desk Analyst L1
Unisys
Help Desk Support Specialist
Marlene Meyerson JCC Manhattan
Technical Service Desk Analyst L1
Unisys
2nd Line Service Desk Engineer | London (Hybrid) | Supporting US operations with 1-9pm shifts
Odgers Berndtson
Remote Technical Support Specialist
HCL Group