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Service Supervisor at Rolls-Royce - ApplyBlast

Service Supervisor

Rolls-Royce

4 days ago

4.2 on Glassdoor

Arcola, Tuscany, Italy

Hybrid

Full Time

Junior

0 applicants

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About this role

The Service Supervisor manages post-sales support requests for marine and yacht propulsion systems, coordinating technical troubleshooting, field technicians, and external partners to ensure timely resolution. This role involves analyzing technical issues, maintaining client communication, and identifying business opportunities within the service team. The position operates in an international context, requiring collaboration with engineering, quality, and sales functions.

Responsibilities

Coordinate technical troubleshooting and field issue resolution with engineering and quality teams
Manage post-sales service cases and maintain client communication throughout the resolution process
Plan and coordinate technicians and external partners for installations, commissioning, and maintenance