PBS Systems
The Service Support Analyst provides excellent support to new and existing customers in the Service module of PBS Systems' software, assisting with development, installation, and training processes. The role involves handling customer inquiries through various support channels, logging interactions in a ticketing system, and collaborating with internal teams to streamline service delivery. This position requires maintaining a high level of punctuality, achieving KPI targets, and committing to ongoing professional development.
PBS Systems develops dealership management software (DMS) and technology solutions for automotive retailers. The company provides software and services that help dealerships manage accounting, sales, service, parts, CRM, and business operations. PBS Systems operates in the automotive software industry and supports dealerships with implementation, training, and ongoing customer service.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PBS Systems.