Service & Support Specialist I Bilingual

The Service & Support Specialist I Bilingual serves as the primary point of contact for customers, sales representatives, and internal partners, delivering exceptional service across phone, email, and chat channels. This role focuses on resolving inquiries, processing orders, and providing product and account support to strengthen customer loyalty and support the CooperVision brand. The position requires bilingual proficiency in English and Spanish to effectively communicate with a diverse customer base.