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© All Rights Reserved. ApplyBlast.com
Ericsson
Join Ericsson’s Service Support organization as an Ericsson Private 5G (EP5G) Tier 1 Support Specialist, serving as the primary point of contact for enterprise customers to monitor and support their private 4G and 5G networks. This customer-focused role involves technical troubleshooting, proactive monitoring, and incident management, coordinating with Tier 2 Support and field teams to ensure effective service resolution. The position offers exposure to enterprise 5G technology, network operations, and service assurance in a dynamic environment.
Ericsson is a Swedish multinational telecommunications company that designs, builds and operates mobile and fixed broadband networks and sells related equipment and services to carriers and enterprises. Its offerings span radio access networks (RAN), 5G core and transport, cloud‑native software, OSS/BSS, managed services, private networks, and IoT solutions, with a strong emphasis on 5G deployment and network automation. Ericsson combines hardware, software and professional services to support large‑scale network rollouts, optimization and operation worldwide. It is a major contributor to telecom standards and R&D, widely chosen for its global scale, patent portfolio and carrier expertise.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ericsson.
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