fortive
The Service Support Specialist provides front-line customer and distributor support via phone, email, and online channels to resolve inquiries, process orders, and manage service tickets. This role involves maintaining accurate pricing and part numbers, tracking order status, and guiding customers to appropriate resources for technical and non-technical support. The position requires strong communication skills and the ability to manage a high volume of requests in a fast-paced environment.
Headquarters
Everett, Washington, United States
Company Size
10001+ employees
Founded
2016
Fortive is a diverse global technology company that partners across industries to innovate essential technologies for a safer, more productive world. Through a family of operating companies, it delivers measurement, diagnostics, and workflow solutions that enable better outcomes in work and life. Fortive operates with a strong continuous-improvement culture, powered by the Fortive Business System, and emphasizes values such as inclusion, diversity, equity, integrity, and growth. The company is committed to sustainability and responsible practices, aiming to create value for customers, employees, and communities worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for fortive.
9% below the average for this role
Service Support Specialist
Eightfold
Non-Technical Customer Support
Eightfold
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