Evolution
The Service Support Specialist manages table uptime and minimizes downtime by proactively addressing technical issues and following proper escalation paths. This role involves notifying licensees of incidents, tracking issues in JIRA/TTS/SST systems, and testing the studio during critical situations. The position ensures all tables operate without interruptions and maintains game integrity by resolving irregularities and player disputes.
Evolution is a leading B2B solution provider for casino operators offering live casino, live game shows, slots and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Evolution.
47% below the average for this role