Evolution
The Service Support Specialist at Evolution ensures table uptime and minimizes downtime by proactively addressing technical issues, following escalation paths, and notifying licensees of incidents. The role involves tracking incidents in JIRA/TTS/SST systems, testing studios during critical situations, and resolving game irregularities and player disputes. This position requires strong problem-solving, analytical, and communication skills to maintain game integrity and operational efficiency.
Evolution is a leading B2B solution provider for casino operators offering live casino, live game shows, slots and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Evolution.