Service Support Team Leader
Evolution
About this role
The Service Support Team Leader supervises the Service Support Specialists team in a live studio environment, overseeing team performance and facilitating communication across departments. The role involves managing operations to ensure high standards of support and incident resolution. It offers a full-time, onsite position with a focus on team development and process improvement.
Skills
About Evolution
britannica.comEncyclopaedia Britannica is a long-established, fact-checked online encyclopedia that provides authoritative reference content across a wide range of subjects. Its site offers hundreds of thousands of objective articles, biographies, images, videos, and multimedia learning resources created and reviewed by experts. In addition to the consumer encyclopedia, Britannica provides subscription-based digital products and curriculum-aligned services for schools, students, and researchers seeking reliable, expertly curated information.
About Evolution
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Evolution.
Salary
$50k – $60k
per year