Uber
The Service Team Analyst IV - Technical Component Specialist - Earner Products role at Uber's Global Fix Experience team focuses on owning the end-to-end health of assigned product components. This position leverages AI-assisted investigation and deep technical expertise to transform customer support signals into actionable insights for Product and Engineering teams. The specialist proactively prevents tickets, improves AI resolution, and partners with cross-functional stakeholders to enhance product quality and support readiness.
Headquarters
San Francisco, California, United States
Company Size
10001+ employees
Founded
2009
Learn how you can leverage the Uber platform and apps to earn more, eat, commute, get a ride, simplify business travel, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Uber.