Service Team Coordinator

Medical Care of Boston Management Corporation(10 days ago)

HybridFull TimeJunior$34,000 - $48,520Customer Service

About this role

The Service Team Coordinator plays a vital role in providing customer service in a healthcare setting, primarily handling inbound and outbound calls related to patient scheduling and inquiries. The role involves supporting patient care and ensuring patient satisfaction through effective communication and collaboration across departments. It offers a hybrid work environment with a focus on delivering high-quality VIP customer service to seniors.

View Original Listing

Required Skills

Customer Service
Call Center
Communication
Microsoft Office
Multi-tasking
Patient Scheduling
Healthcare Support
CRM Systems
Bilingual
Organization

Qualifications

High School Diploma or GED
2+ Years Customer Service Experience
Healthcare Experience (Preferred)

About Medical Care of Boston Management Corporation

cms.gov

The Centers for Medicare & Medicaid Services (CMS) is a federal agency within the U.S. Department of Health and Human Services (HHS) that administers the nation's major healthcare programs, including Medicare and Medicaid. CMS is responsible for overseeing the healthcare system in the United States, ensuring access to high-quality healthcare services and improving health outcomes for its beneficiaries. Through its initiatives and regulations, CMS aims to provide a more transparent healthcare system and reduce costs while enhancing care delivery across the nation.

View more jobs at Medical Care of Boston Management Corporation →