Service Team Coordinator

Medical Care of Boston Management Corporation(9 days ago)

HybridFull TimeJunior$34,000 - $48,520Customer Service / Healthcare Operations

About this role

The Service Team Coordinator role involves handling inbound and outbound customer service calls related to patient scheduling, inquiries, and sales within a healthcare call center environment. The position emphasizes providing exceptional patient service and supporting healthcare initiatives, with some in-office work required and a flexible schedule.

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Required Skills

Customer Service
Communication
Multi-tasking
Microsoft Office
Healthcare

Qualifications

High School Diploma
GED
Customer Service Experience

About Medical Care of Boston Management Corporation

cms.gov

The Centers for Medicare & Medicaid Services (CMS) is a federal agency within the U.S. Department of Health and Human Services (HHS) that administers the nation's major healthcare programs, including Medicare and Medicaid. CMS is responsible for overseeing the healthcare system in the United States, ensuring access to high-quality healthcare services and improving health outcomes for its beneficiaries. Through its initiatives and regulations, CMS aims to provide a more transparent healthcare system and reduce costs while enhancing care delivery across the nation.

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