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© All Rights Reserved. ApplyBlast.com
Gen Digital
The Service Team Lead is a goal-driven operational leader responsible for driving strong customer service outcomes by leading a high-performing remote service team and supporting the day-to-day operations of a call center environment. This role ensures consistent service quality, compliance, and customer satisfaction, while enabling agents to retain customers and identify appropriate cross-sell and upsell opportunities across insurance products.
Headquarters
Tempe, Arizona, United States
Company Size
1001-5000 employees
Founded
2022
Gen Digital is a global cybersecurity company powering Digital Freedom through a family of trusted consumer brands. Its portfolio includes Norton, LifeLock, Avast, AVG, Avira, ReputationDefender, and CCleaner, delivering antivirus, identity protection, privacy, and system optimization tools for individuals and households. Based in Tempe, Arizona, Gen Digital was founded in 2022 by Vincent Pilette, who serves as CEO. The company serves a worldwide audience with a focus on protecting people’s digital lives across security, privacy, and identity.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Gen Digital.