Service Team Member
El Pollo Loco
About this role
A short, 2-4 sentence summary of the job. Do not include responsibilities or skills. Example: A Senior Enterprise Customer Success Manager at Wix owns relationships with large strategic accounts, understanding their technical and business environments to drive growth, customer satisfaction, and retention. The role involves collaboration across teams, managing renewals, creating tailored solutions, and engaging with executive-level stakeholders.
Skills
About El Pollo Loco
elpolloloco.comEl Pollo Loco is a fast-casual restaurant chain known for its citrus‑marinated, fire‑grilled chicken that’s cooked slow and served fast, always cut to order. Its menu features Mexican‑inspired entrees, sides, and catering options, with online ordering and a Loco Rewards loyalty program. The brand operates primarily across the Southwestern United States, including Arizona, California, Nevada, Texas, and Utah. Marketing around the “Let’s Get Loco™” identity emphasizes fresh preparation and bold, grill‑forward flavors.
About El Pollo Loco
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for El Pollo Loco.
Salary
$93k – $123k
per year
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