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Service Technician - VIC at Miele - ApplyBlast

Service Technician - VIC

Miele

4 months ago

3.6 on Glassdoor

Keysborough

Hybrid

Full Time

Junior

0 applicants

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About this role

This role entails performing quality service repairs, fault diagnosis, and installations for Miele premium domestic appliances directly within customers' homes and occasionally in the workshop. The position demands combining strong technical expertise with exceptional customer service to deliver high-quality support for the brand's renowned products.

Responsibilities

Perform quality service repairs and fault diagnosis on domestic appliances
Deliver exceptional customer experiences through professional communication and service
Manage allocated jobs efficiently to achieve strong first-time-fix results
Complete service documentation invoices and payment processing accurately
Resolve customer concerns in the field and escalate technical issues

Skills

Qualifications

Minimum disconnect/reconnect electrical licenceCurrent and valid driver's licence

About Miele

miele.com

Headquarters

Gütersloh, North Rhine-Westphalia, Germany

Company Size

10001+ employees

Founded

1899

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Miele is a global manufacturer of premium domestic and professional appliances, including washing machines, dishwashers, vacuum cleaners, and kitchen appliances. The company operates worldwide through subsidiaries and importers across Africa, the Americas, Asia, Oceania, and Europe. Miele places a strong emphasis on quality, sustainability, and long-term value for its customers.