Service Writer
Monroe Tractor(1 month ago)
About this role
The Service Writer at Monroe Tractor serves as the primary intermediary between customers and branch staff, supporting service and parts operations to ensure timely, accurate repairs and satisfied customers. The role is based at a branch of a family-owned construction and agricultural equipment dealer serving the northeastern US. The position requires strong communication and customer-facing skills, attention to detail, and basic computer proficiency.
Required Skills
- Customer Service
- Work Orders
- Repair Orders
- Parts Processing
- Scheduling
- Warranty Handling
- Parts Coordination
- Communication
- Microsoft Excel
- Microsoft Outlook
+4 more
Qualifications
- High School Diploma or Equivalent
- 1+ Years Experience
About Monroe Tractor
monroetractor.comMonroe Tractor is a supplier of tractors and heavy equipment for the agriculture and construction industries. They offer equipment sales, rentals, parts, and professional service & maintenance to keep farms and job sites running. Monroe Tractor also provides customer support for parts sourcing, equipment selection, and field service to minimize downtime.