Service Writer

Monroe Tractor(25 days ago)

Campbell, NY, United StatesOnsiteFull TimeJunior$38,000 - $56,000Service Department

About this role

Monroe Tractor is hiring a Service Writer to act as the intermediary between customers and branch staff at its northeastern equipment dealer locations. The role supports service operations by creating and maintaining accurate work and repair orders, coordinating parts and scheduling, and ensuring customer satisfaction. This position is customer-facing and well-suited to a detail-oriented, organized candidate with basic computer skills.

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Required Skills

Customer Service
Problem Solving
Work Orders
Repair Orders
Parts Processing
Parts Liaison
Scheduling
Warranty Assistance
Communication
Microsoft Excel

+5 more

Qualifications

High School Diploma or Equivalent

About Monroe Tractor

monroetractor.com

Monroe Tractor is a supplier of tractors and heavy equipment for the agriculture and construction industries. They offer equipment sales, rentals, parts, and professional service & maintenance to keep farms and job sites running. Monroe Tractor also provides customer support for parts sourcing, equipment selection, and field service to minimize downtime.