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ServiceNow Administrator at Knox Systems - ApplyBlast

ServiceNow Administrator

Knox Systems

5 months ago

Arlington, VA

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior ServiceNow Administrator at Knox manages the administration, configuration, and operations of the ServiceNow platform, collaborating with cross-functional teams to improve operational processes and support customer onboarding and incident management.

Responsibilities

Administer and maintain Knox’s ServiceNow platform
Configure and support ITSM modules and workflows
Partner with cross-functional teams to improve operational processes
Build and maintain ServiceNow forms, business rules, and automations
Develop and maintain dashboards and operational reporting

Skills

Qualifications

3+ years of ServiceNow administration, development, or platform support experienceStrong experience with ServiceNow ITSM modulesExperience configuring workflows, forms, business rules, client scripts, UI policies, ACLs, and automationsFamiliarity with Flow Designer, IntegrationHub, REST APIs, and workflow automation conceptsExperience supporting enterprise SaaS or cloud operational environments