ServiceNow / AI Solution Architect

The ServiceNow / AI Solution Architect will own the application architecture for Plutus, designing scalable and secure ServiceNow solutions that support AI agent deployment and insurance workflow automation. This role involves defining scoped application patterns, workflow automation, and human-in-the-loop controls while ensuring platform governance and customer environment readiness. The position requires collaboration with technical teams to validate AI behavior, establish technical standards, and maintain architecture integrity throughout implementation.