ServiceNow Business Analyst Senior (H/F) – CSM, FSM & Mobile
Devoteam
About this role
A Business Analyst ServiceNow is responsible for gathering and analyzing business needs, facilitating workshops, modeling processes, and documenting functional requirements. The role acts as a bridge between business and technical teams to ensure successful implementation and change management.
Skills
Qualifications
About Devoteam
devoteam.comDevoteam is a European IT consulting and digital transformation firm that helps organizations adopt cloud, cybersecurity, data/AI, and platform engineering solutions. They combine strategy, engineering, and managed services to design and implement cloud‑native architectures, secure digital platforms, and data‑driven applications. Devoteam works with major cloud and technology vendors to deliver tailored transformation programs and ongoing operational support. Their focus is enabling business outcomes through technology and people‑centered innovation.
About Devoteam
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$130k – $174k
per year