ServiceNow Business Analyst Sr 1
RSM US LLP(1 month ago)
About this role
RSM is hiring a Senior ServiceNow Business Analyst to act as a liaison between stakeholders and delivery teams, ensuring business needs are translated into clear requirements for information systems and process changes. The role focuses on IT Service Management (ITSM) within ServiceNow, supporting organizational goals through well-defined solution requirements and stakeholder alignment. This position sits within a client-focused professional services environment.
Required Skills
- ServiceNow
- Business Analysis
- Requirements Gathering
- Requirements Elicitation
- Requirements Documentation
- Requirements Management
- Stakeholder Management
- ITSM
- Incident Management
- Problem Management
+15 more
Qualifications
- Bachelor’s Degree
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