ServiceNow Business Analyst - TS/SCI with Polygraph
General Dynamics Information Technology(1 month ago)
About this role
A ServiceNow Business Analyst who connects business stakeholders with technical teams to define requirements, design workflows, and ensure ServiceNow solutions meet organizational needs. The role focuses on improving processes across modules like ITSM, HRSD, and CSM and ensuring delivered solutions align with business objectives through validation and documentation. This position supports platform adoption and continuous improvement within a government-focused technology organization.
Required Skills
- ServiceNow
- Requirements Gathering
- Process Mapping
- User Stories
- UAT
- Stakeholder Management
- Agile
- JavaScript
- Flow Designer
- Testing
Qualifications
- Top Secret SCI + Polygraph (must be able to obtain)
- US Citizenship Required
- ITIL Foundation (preferred)
- ServiceNow Certified System Administrator/Business Analyst (preferred)
About General Dynamics Information Technology
gdit.comDelivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
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