ServiceNow Business Analyst
Hub International(2 months ago)
About this role
The ServiceNow Business Analyst at HUB International acts as a bridge between service owners, service recipients, and the ServiceNow platform to translate business needs into streamlined workflows. The role focuses on designing, optimizing, and supporting ServiceNow workflows and catalogs to improve IT service delivery and end-user experience while collaborating across TechOps and regional stakeholders. The position supports continuous improvement, documentation, and knowledge management to ensure scalable, user-centric service solutions.
Required Skills
- ServiceNow
- Workflow Design
- Service Catalog
- Flow Designer
- Service Portal
- UX Design
- Business Analysis
- Stakeholder Management
- ITSM
- ITIL
+6 more
Qualifications
- Bachelor's Degree
About Hub International
hubinternational.comHUB International is a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services.
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