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ServiceNow Business Analyst at Infosys - ApplyBlast

ServiceNow Business Analyst

Infosys

2 months ago

Warwick, England, United Kingdom

Onsite

Full Time

Medior

0 applicants

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About this role

The ServiceNow Business Analyst will work with business stakeholders, product owners, architects and delivery teams to capture, analyse and document requirements for ServiceNow ITSM solutions. The role involves facilitating workshops, mapping processes, translating needs into user stories and supporting UAT, deployment and post‑go‑live activities within an Agile environment.

Responsibilities

Capture and document business requirements for ServiceNow ITSM delivery
Facilitate discovery workshops and stakeholder interviews
Support UAT planning and go-live readiness activities

Skills

About Infosys

infosys.com

Headquarters

Electronics City, Karnataka, India

Company Size

10001+ employees

Founded

1981

View Profile

Infosys is a global leader in next-generation digital services and consulting. It helps enterprises navigate digital transformation through IT services, consulting, and digital technologies, delivering solutions across cloud, analytics, automation, AI, and software engineering. With a vast global delivery network and industry-focused capabilities, Infosys partners with clients to drive innovation, efficiency, and resilient operations. The brand mantra Navigate Your Next underscores its mission to guide customers from their current state to their aspirational future.