ServiceNow CMDB Administrator

The ServiceNow CMDB Administrator maintains the health, accuracy, and governance of the ServiceNow Configuration Management Database (CMDB). This role supports CMDB administration, Discovery, Identification and Reconciliation Engine (IRE), CI relationships, integrations, data quality, and Common Service Data Model (CSDM) alignment. The administrator works across ServiceNow, ITSM, and other teams to ensure Configuration Items (CIs) are accurately discovered, identified, reconciled, related, and maintained throughout their lifecycle.