ServiceNow Engagement Lead (ITSM/CSM/ITOM/SPM)

criadvantage

2 months ago

Remote

Contract

Senior

0 applicants

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About this role

An Engagement Lead at CRI Advantage focuses on ServiceNow implementations across ITSM, CSM, ITOM, and SPM, leading technical development, guiding delivery, and ensuring client success through strategic recommendations and platform expertise.

Skills

Qualifications

8+ years of experience in ServiceNow implementation, development, or administrationDemonstrated leadership experience managing technical development resourcesHands-on implementation experience with ITSM, CSM, ITOM, and/or SPMAdvanced development and configuration expertise (JavaScript, workflows, business rules, UI policies, integrations)Experience with REST/SOAP/JSON-based integrations and automation

About criadvantage

criadvantage.com

CRI Advantage is a technology services firm specializing in advanced ServiceNow IT solutions that streamline business operations and protect assets. They provide implementation, optimization, integration, and automation of ServiceNow across IT service management and digital workflows. By focusing on reliability, security, and scalable performance, CRI Advantage helps organizations improve service delivery and governance on the ServiceNow platform.