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ServiceNow Lead Engineer at NewRocket - ApplyBlast

ServiceNow Lead Engineer

NewRocket

1 month ago

3.5 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

NewRocket is seeking a ServiceNow Lead Engineer to join its award-winning Customer team, focusing on developing customer applications for Work Order management, scheduling, and dispatch. The role involves collaborating with stakeholders to identify key functionality, enhancing event rules for CMDB binding, and interacting with technical SMEs to support service mapping and event work. This position requires expertise in ServiceNow SAM Pro, including discovery, service mapping, and CMDB management.

Responsibilities

Develop customer applications for Work Order management, scheduling, and dispatch
Configure and maintain ServiceNow Sam Pro with focus on discovery and service mapping
Extend Horizontal Discovery with custom Infrastructure and Application Patterns

Skills

About NewRocket

newrocket.com

Headquarters

Vista, California, United States

Company Size

501-1000 employees

Founded

2016

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NewRocket is a full-service, elite ServiceNow partner that helps enterprise leaders solve tough business problems and navigate change with confidence. They deliver advisory and consulting, UX design, implementation and managed services, plus AI solutions (including Agentic/Trusted AI) to extend ServiceNow beyond workflows. NewRocket combines human-centered design, enterprise-grade AI, and end-to-end delivery to accelerate digital transformation and improve service, employee, and customer experiences.