ServiceNow Platform Administrator

This role involves managing the day-to-day administration of the ServiceNow platform, including instance configuration, system properties, and performance monitoring across production and sub-production environments. The position requires maintaining user accounts, roles, and access control lists while planning and executing platform upgrades, patches, and hotfixes. Additionally, the role focuses on configuring core ITSM modules, developing automation workflows, and managing integrations with enterprise systems to streamline service management processes.