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ServiceNow Platform Support at Everpure - ApplyBlast

ServiceNow Platform Support

Everpure

9 hours ago

3.6 on Glassdoor

Bangalore, Karnataka, India

Onsite

Full Time

Medior

0 applicants

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About this role

The ServiceNow Platform Support Specialist ensures the seamless performance and reliability of Everpure’s enterprise ServiceNow ecosystem by resolving complex L2 incidents and delivering essential run-the-business enhancements. This role collaborates with cross-functional IT groups, business stakeholders, and core engineering squads to bridge frontline support with long-term platform evolution. The position requires expertise in ServiceNow administration, technical diagnostics, and structured problem-solving within an agile environment.

Responsibilities

Deliver end-to-end L2 resolution for escalated incidents across ServiceNow modules and enterprise integrations
Develop and release high-impact platform enhancements and keep-the-lights-on updates within agile scrum framework
Analyze recurring platform incidents to pinpoint root causes and drive preventative solutions with engineering teams

Skills

Qualifications

Certified System Administrator (CSA)

About Everpure

purestorage.com

Headquarters

Santa Clara, California, United States

Company Size

5001-10000 employees

Founded

2009

View Profile

Everpure (formerly Pure Storage) is an enterprise data platform company that provides AI-ready, cloud-scale storage and data management solutions under its Everpure platform. Its offerings include FlashArray and FlashBlade all-flash storage, the Evergreen//One subscription service with six-nines reliability, and the Enterprise Data Cloud for unified, policy-driven data governance across on-premises and cloud environments. Everpure is designed to simplify enterprise AI, reduce operational costs and risk, and deliver nondisruptive upgrades through its Evergreen architecture.