NexGen Data Systems,
NexGen Data Systems is seeking a ServiceNow Queue Management Specialist to provide daily lifecycle oversight of DLA Enterprise Infrastructure Application Support tickets, incidents, changes, tasks, and service requests. The role involves monitoring assigned ServiceNow queues, routing work to technical personnel, maintaining complete ticket records, and ensuring work is completed within applicable service-level windows. This position requires active DoD Secret clearance and experience with IT service management and ServiceNow workflows.
NexGen Data Systems is an IT consulting firm that provides highly specialized IT professional services with a focus on advanced cloud, data center, and network solutions with integrated security and management capabilities for complete turn-key solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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NexGen Data Systems, didn’t post a salary, so this is our estimate from similar listings.