ServiceNow Workflow Manager

This role leads ServiceNow development, implementation, and support teams, combining deep technical expertise with people management capabilities to drive technical excellence and successful solution delivery. The position is responsible for overseeing architectural guidance, CMDB strategy, and platform upgrades while fostering team growth and ensuring operational excellence. Located at Langley Air Force Base, the role requires a seasoned professional to manage resource allocation, vendor relationships, and strategic planning for the global organization.