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Services Business Intelligence & Analytics Intern at Ciena - ApplyBlast

Services Business Intelligence & Analytics Intern

Ciena

4 days ago

4.0 on Glassdoor

Montreal, Quebec, Canada

Onsite

Internship

Intern

0 applicants

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About this role

This internship offers a 4-month work term starting in January 2027, focusing on developing advanced analytics capabilities for Ciena's Services Business Intelligence & Analytics team. The role involves enhancing tools for sentiment analysis, cost profiling, KPI outlier detection, and order plan forecasting to support internal stakeholders and executives. It requires a student actively enrolled in an Engineering, Computer Science, or Data Science-related degree program with strong analytical and communication skills.

Responsibilities

Enhance Call Analytics tool with advanced sentiment analysis and quality scoring
Design and develop Cost Profiling tool to help Project Managers forecast project cost schedules
Design and develop KPI Outlier Detection program to provide executives with advanced warning signals