Servicing Representative
Independent Health(27 days ago)
About this role
The Servicing Representative is a customer-facing role at a pharmacy benefits/health insurance organization supporting members and stakeholders. The position focuses on ensuring accurate communication about pharmacy benefit programs and adherence to regulatory standards. It is an entry-level role suited for candidates with a high school diploma or GED and some prior health insurance, pharmacy, or call center experience.
Required Skills
- Customer Service
- Verbal Communication
- Written Communication
- Problem Solving
- Call Handling
- Data Entry
- Multitasking
- Time Management
- De-escalation
- Compliance
Qualifications
- High School Diploma
- GED
- Associates Degree (Preferred)
About Independent Health
independenthealth.comIndependent Health has been dedicated to improving the health and well-being for all of Western New York for over 40 years. Explore Individual and Family plans, Medicare, and State Plans designed to meet your needs with exceptional customer service through the RedShirt® Treatment.
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