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Servicing Representative at Independent Health - ApplyBlast

Servicing Representative

Independent Health

1 month ago

3.1 on Glassdoor

Buffalo, New York, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The Servicing Representative serves as a customer service advocate for Pharmacy Benefit Dimensions, resolving inquiries via phone, mail, fax, and email while providing benefit clarification and eligibility support. This role involves utilizing system tools to address customer needs, communicate claim information, and ensure compliance with regulatory policies. The position requires strong communication skills and the ability to manage high-volume interactions in a hybrid setting.

Responsibilities

Resolve customer inquiries via phone, mail, fax, and email
Provide benefit clarification and eligibility information
Ensure compliance with CMS rules and regulatory standards

Skills

About Independent Health

independenthealth.com

Headquarters

Buffalo, New York, United States

Company Size

1001-5000 employees

Founded

1980

View Profile

Independent Health has been dedicated to improving the health and well-being of Western New York for over 45 years. They offer Individual and Family plans, Medicare Advantage plans, and NY State sponsored plans including Medicaid, Child Health Plus, and the Essential Plan. Independent Health is known for its exceptional customer service through the RedShirt® Treatment and works alongside the Independent Health Foundation to support community health through awareness, prevention, and education programs.